If you get an email that appears to be from Mojang Support without having made a request, it is very likely to be a scam or phishing email. Note: If your account is linked to a Microsoft Secured Account or you have already migratedĬontact Microsoft Support instead. If you do not receive password reset emails within a few minutes, or you are sure that your account was compromised, locate your transaction ID or gift code and contact Minecraft Support.If you are not sure if you should use your email address or username to log in, see our article on Minecraft: Java Edition account types.If you have a Mojang account, try logging in with a different email address.First, try to change the password that’s associated with your account. For example, a Microsoft account or a Mojang account. Log out of anything that you're logged into (websites, game launcher, etc.), then if you were able to change the password, try to log in with the new password. If you have an old Minecraft account that logs in with a username instead of an email, you should migrate to the newer Mojang account format. Note: In many cases where people believe that their accounts have been stolen, hacked, or compromised, the issue is caused by a login issue. If you use a Microsoft account to log in, contact Microsoft Support. This article only addresses account security issues for Mojang accounts on Minecraft: Java Edition.
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